Support Request

Contact Perimeter Support

Use this form to get help with Perimeter Map or Perimeter Plan. It’s monitored by our operations team regularly.

Have a General Question? Visit our Contact Us Page.

Need a Demo? Visit our Request a Demo Page.

Submit a Support Request

Trusted by public safety, relied on by communities

Customer Testimonials

"Perimeter has revolutionized our emergency communication system by providing an all-risk solution that enables efficient evacuation management, information sharing, and collaboration across different disciplines and jurisdictions."

Mary Campbell

Public Information Officer – Lodi, CA

"The Perimeter Platform was easy to learn and easy to use, and we were able to use Perimeter with our existing processes to provide immediate and up-to-date information about evacuation zones, hazardous and closed roads, and sandbag and shelter locations."

Aaron Rosenberg, Captain

Merced County Sheriff

"The problem is consistent, concise messaging. Other platforms have issues with this basic messaging feature. Perimeter offers a platform that allows the authorities to keep the messaging in real-time, with viable information, at a fraction of the cost."

Ryan Sommers, Fire Chief

North Lake Tahoe Protection District, NV

"Perimeter is a one stop shop for all the information the public needs during and emergency. You don’t have to sign up for it, it’s just a website you go to. It’s good for the community and you can do it from your phone in 60 seconds."

Troy Morton, Lieutenant OES Director

El Dorado County Sheriff’s Office, CA

How Perimeter Works

Pre-plan and create real-time information

Zones

Create pre-planned or ad hoc zones to ensure your residents and visitors have the best possible information.

Request a Demo perimeter_works_image

Points

Points include shelters, road closures, resource distribution sites, hazards, at risk facilities, and other common information required during incidents.

Request a Demo perimeter_works_image

Routes

Create preset or ad hoc routes to ensure that the citizens you serve have the best possible information.

Request a Demo perimeter_works_image

Perimeters

Create open ended shapes to communicate the path of travel for events with unknown impacts.

Request a Demo perimeter_works_image

Request a Demo

Perimeter Features

The features you need to get started today and take action in real-time

Request a Demo

Quick & easy onboarding

Get started in minutes, not days or weeks. Perimeter is the fastest and most intuitive solution available on the market.

15-minute setup

Custom map creation

On-going support

Full team management

Perimeter makes it easy to manage your teams, create administrators, and share information between agencies and jurisdictions.

Add/remove users

Set administrators

Shared information

Seamless data integrations

Easily access all data created in Perimeter to leverage across existing communication channels currently implemented in your org.

KML

GeoJSON

Esri

Built for the reality of public safety.

Ready for Any Threat

Manage all hazards from wildfires and floods to hurricanes and active assailants. Don’t switch tools when the mission changes. Manage every incident on a single, unified platform.

Prevent Skill Fade

Don’t let the software sit gathering dust. Use Perimeter for 4th of July parades and marathons so your team is muscle-memory ready when the real disaster hits.

Zero Learning Curve

Most government software requires a PhD to operate. We don't. Your staff and volunteers will be up and running in 15 minutes. No multi-day seminars required.

Partners, Not Vendors

At Perimeter, you’re part of the family. Get 24/7/365 direct access to a US-based support team that understands the urgency of your mission, and stays with you long after the contract is signed.

Deploy in minutes, not months.

Your community is looking to you for answers. Are you ready?

Replace static PDF maps and radio chatter with a single, real-time operating picture that keeps everyone safe.

Request a Demo